Last updated: September 2026
Welcome to The Reformer Shop. These Terms & Conditions (“Terms”) govern your use of thereformershop.com (the “Site”) and any purchase you make through it. By browsing the Site or placing an order, you agree to these Terms. Please read them carefully.
Use of This Site
You may use this Site to browse and purchase Pilates equipment for personal or business use. You agree not to misuse the Site, interfere with its normal operation, or use it for any unlawful purpose.
Products, Pricing & Availability
We work hard to keep product descriptions, images, and prices accurate. Occasionally an item may be mispriced, out of stock, or listed in error. If this happens with an order you’ve placed, we’ll contact you before proceeding, and you’re welcome to cancel at no charge. Prices and product availability are subject to change without notice.
Orders & Payment
When you place an order, you’re making an offer to buy the item(s) in your cart. We reserve the right to accept or decline any order, for example if we suspect fraud or cannot verify payment. Payment is processed through the method(s) available at checkout.
Shipping & Returns
Shipping timelines, free shipping eligibility, and our 30-day return policy are detailed on our Shipping & Returns Policy page, which forms part of these Terms.
Intellectual Property
All content on this Site, including text, images, logos, and product photography, belongs to The Reformer Shop or our suppliers and partners, and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse this content without our permission.
Product Use & Safety
Pilates equipment should be assembled, used, and maintained according to the manufacturer’s instructions. Consult a qualified instructor or medical professional before starting any new exercise program, especially if you have a pre-existing health condition.
Limitation of Liability
The Site and its products are provided “as is.” To the fullest extent permitted by law, The Reformer Shop is not liable for indirect, incidental, or consequential damages arising from your use of the Site or our products. Nothing in these Terms limits any rights you have that cannot be waived under applicable law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business or legal requirements. The version posted on this page is always the current one, and continued use of the Site after an update means you accept the revised Terms.
Contact Us
Questions about these Terms? Contact The Reformer Shop and we’ll be happy to help.